Enhancing the Security of Pre-Employment Testing: Research and Practices for Preventing, Investigating, and Enforcing Test Compromise
Tracy Kantrowitz, Ph.D.
Vice President of Research and Development, SHL Talent Measurement Solutions
Location: McCormick & Schmick's Crystal City
- Food included on-site.
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- Crystal City Shops, 2010 Crystal Dr, Arlington, VA 22202 (map)
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Abstract: Consumers of employment testing expect tests to be available anytime, anywhere through an increasing array of delivery modes (e.g., smart phones, tablets). I/O psychologists have responded to calls for constructing testing programs in line with the evolving needs of organizations and conducting research to support the use of tests in the manner organizations desire to use them. Studies on equivalence, norms, validity, and reliability are routinely done, but far less attention has been paid to cheating detection, identifying score anomalies, or other indicators of test compromise. With the rise of unproctored, on-demand, mobile assessment, tests are increasingly accessible and the conditions under which candidates test are increasingly variable. The need for robust security processes has never been greater in to focus on design and process considerations that enhance the security of organizations’ pre-employment testing programs.
This presentation will include a discussion of test security challenges in the era of unproctored and mobile testing along with a primer on best practices for mitigating security risks associated with contemporary uses of employment tests by building a program based on protection, investigation, and enforcement. A review of recent empirical research on cheating on unproctored testing will also be provided to indicate the baseline of cheating on pre-employment tests, with particular emphasis on recent research that investigated cheating for testing programs that utilized security practices. Results will be discussed in terms of research, application, and theory building on the nature of cheating on pre-employment testing.
Speaker Bio: Tracy M. Kantrowitz, Ph.D., is Vice President of Research and Development at CEB's SHL Talent Measurement Solutions. In this role, she is responsible for the development of assessment content and research related to employee selection. Dr. Kantrowitz has published in leading journals and presented at national conferences on topics such as predictors of job performance, computer adaptive testing (CAT), and unproctored internet testing (UIT).During the past five years, she has contributed to, or led, a widely-cited industry publication, a series ofGlobal Assessment Trends Reportsthat has reported trends in HR priorities, talent measurement practices and the use of technology in talent management.
Tracy was Chair of the Professional Practice Committee for the Society for Industrial and Organizational Psychology (SIOP) from 2012-2014. In 2010, she was a member of the team awarded the M. Scott Myers Award for applied research in the workplace from SIOP for work on computer adaptive personality testing. In 2014, she was awarded the Distinguished Early Career Contributions - Practice award from SIOP. In 2015, she was awarded Fellow status from SIOP.
Dr. Kantrowitz holds a Ph.D. in industrial/organizational psychology from the Georgia Institute of Technology. She is a member of the American Psychological Association and Society for Industrial and Organizational Psychology. She resides in Johns Creek, Georgia with her husband and three sons.