My Generation is Better than Yours? Examining Generational Differences in Workplace Attitudes
Kevin A. Byle, Ph.D. (CBP), Jeffrey M. Cucina, Ph.D. (CBP), Nicholas R. Martin, Ph.D. (Aon), and Ilene Gast
Location: McCormick & Schmick's Crystal City
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Generational differences receive extensive coverage on television, in the media, and on the internet, but to what extent do these differences exist in the workplace? This presentation will provide an overview of a research study conducted by the presenters using two large sample survey programs (the 2004-2012 Federal Employee Viewpoint Survey results and the National Longitudinal Study of Youth) to examine generational differences in workplace attitudes such as job satisfaction and employee engagement.
Kevin A. Byle, Ph.D., is a Personnel Research Psychologist at U.S. Customs and Border Protection (CBP), Department of Homeland Security (DHS). Prior to working at CBP, Kevin worked in personnel selection at GEICO. He has extensive experience in several areas of Industrial/Organizational Psychology, including the development and validation of a broad range of tests and assessments (e.g., in-baskets, role plays, cognitive ability tests, multitasking simulations, biodata inventories, structured interviews), large scale job analyses, and organizational surveys. His research has been published in journals such as Leadership Quarterly, Intelligence, and the Journal of Business and Psychology. He received a M.A. in Clinical Psychology from Ball State University and a Ph.D. in Industrial/Organizational Psychology from Northern Illinois University.
Jeffrey M. Cucina, Ph.D., is a Personnel Research Psychologist at U.S. Customs and Border Protection (CBP), Department of Homeland Security (DHS) where he works on the development and validation of entry-level assessments (e.g., structured interviews, logical reasoning, biographical data, computer-adaptive tests). His current research interests include individual differences, employee surveys research, research methodology, psychometrics, and personality testing. He is an active member of PTCMW (previously serving as Recorder) and SIOP (previously serving as the Historian and now serving as the Awards Committee Chair-In-Training). He was the 2015 recipient of SIOP’s Distinguished Early Career Contributions Award for Practice. Dr. Cucina received a Ph.D. in Industrial/Organizational Psychology from the George Washington University and a B.S. from the University of Maryland, Baltimore County.
Nicholas R. Martin, Ph.D., is a Director with Aon with over 15 years of consulting and test development experience working in and consulting with private and public sector organizations. He consults in the areas of assessment and selection, employee and leadership development, and assessment strategy and implementation. He serves as the leader of the Global Products & Analytics division and is responsible for thought leadership and the design and development of Aon’s next generation assessments and assessment and analytical methodologies, as well as the further refinement and development of legacy assessments. He also serves as subject matter expert to internal and external clients and supports the design of assessment interventions for Aon’s clients. Dr. Martin received his Ph.D. in I/O Psychology and a M.A. in Human Resources Management from The George Washington University. He has published numerous articles in leading, peer-reviewed journals and has presented dozens of papers and symposia at the annual meetings of the Society of Industrial-Organizational Psychology, American Psychological Association, and the International Personnel Assessment Council.
Ilene Gast, Ph.D., retired from U.S Customs and Border Protection (CBP) with nearly 40 years of experience in public sector personnel assessment and related areas. Her expertise includes job analysis, competency modeling, assessment development, and identification of employee skills gaps, as well as survey research, program evaluation, and organizational analysis. Although retired, she continues to work with colleagues on survey-related topics. She remains an active member of PTCMW (previously serving as President), IPAC (previously serving as President and Executive Board Member of its predecessor IPMAAC), and SIOP. She was the 2005 recipient of the Stephen E. Bemis Memorial Award of Excellence for Outstanding Achievement in Personnel Management. Dr. Gast received her Ph.D. in Industrial/Organizational Psychology from the George Washington University.
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