Solution Consultant

10/02/2020 4:12 PM | Anonymous

BetterUp

Location: Anywhere (U.S.)

Apply here: https://www.betterup.com/en-us/about-us/careers?gh_jid=2337690

Contactkat.stewart@betterup.co

BetterUp is currently seeking an innovative, experienced, and highly trained expert to serve as a Solutions Consultant, guiding organizations in unlocking the potential of their talent through personalized development. As a Solutions Consultant, you will engage with C-suite and VP level executives at Fortune 1000 companies to design and build the vision toward transformational programs for their employees. A key component of this role is building rapport with senior-level executives, advising them on best-practice behavioral solutions to organizational challenges, and strategically managing the relationship using a consultative approach to present solutions mapped to BetterUp offerings. Solutions Consultants are also responsible for translating research insights into practice insights for our prospects and customers through marketing, consulting, and thought leadership. 

At BetterUp you’ll have the opportunity to work side by side with talented, motivated, and intellectually stimulating colleagues who thrive on helping organizations solve their most pressing behavioral business challenges. We work in a highly collaborative environment, where you are encouraged to creatively use all the resources available to you to solve problems and share these inventive solutions across the team.  In particular, you will be expected to seamlessly collaborate with colleagues across BetterUp to advance prospects and existing clients to purchasing decisions. 

Responsibilities

  • On the foundation of your deep human capital knowledge and expertise, you will develop a deep knowledge of our solution to present to prospective customers how BetterUp can help organizations achieve their business objectives, reach breakthrough performance, and create an environment where all employees can thrive. 
  • You will apply your discovery and solution design skills to support the sales process. When necessary, you will also leverage your deep behavioral science knowledge to connect and share the science of BetterUp to the desired outcomes of the organization to drive efficacy and alignment. In post-sales, Solutions Consultants partner with the customer success team to bring to life the impact that BetterUp is having in their organizations, by connecting qualitative and quantitative data for powerful stories of impact. You will lead insight-driven conversations and inform overall strategy to continually add value to our partners. You will have the opportunity to shape the product and direction of BetterUp by communicating important feedback to our Product team based on your conversations with customers. 
  • You will also be able to create and share thought leadership through workshops, webinars, and speaking engagements at industry events that bring to life the science and practice of BetterUp’s.

Key Behaviors 

  • Display poise and expertise in high-stakes conversations to inspire buyer confidence.
  • Perform unrivaled professional discovery, presentation, communication, and influencing skills to C-Level Executives, interfacing with and selling to the office of the CHRO and CFO specifically.
  • Manage multiple projects and stakeholders concurrently.
  • Professionally nurture external relationships with prospects and customers over time to support sales and expansions.
  • Effectively explain complex scientific concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges.
  • Synthesize quantitative and qualitative data to create engaging insights and recommendations for prospects and clients.
  • Tell powerful stories with data, displaying excellent oral and written communication skills.
  • Learn continuously to stay on your edge in order to address evolving prospect questions and interests.
  • Flexibly solve prospect challenges, and optimize for business constraints.
  • Collaborate without ego, be willing to take on small tasks and large.
  • Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.

Requirements 

  • M.A. with a minimum of 7 years of consulting and/or business experience, ideally within an HR department or equivalent or minimum or 5 years experience with a PhD in behavioral science or a related field (e.g., business, organizational leadership). 
  • Domain expertise in behavioral science AND HR and/or L&D. 
  • Facilitation and presentation skills, experience presenting to large audiences and executives.
  • Leadership experience in one or more of the following domains: diversity and inclusion, employee engagement surveys and strategy, performance management design, succession planning, M&A integration, org effectiveness COE.
  • Experience with engaging stakeholders at the executive level.
  • Challenger mindset to influence executives to think differently about people development.
  • Amazing storytelling capabilities, along with strong verbal and written communication.
  • Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).
  • Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.
  • Highly collaborative to foster cross-team learning and drive team results.
  • Facilitation and presentation skills, experience presenting to large audiences.
  • Willingness to travel 30% time (should organizations start to open when travel becomes the norm).
  • Coaching experience is a plus.

Benefits

  • We provide amazing benefits, but if you ask the team, they’ll tell you that the greatest benefit we offer employees is an incredibly meaningful mission and transformative work.
  • Full coverage medical, dental and vision insurance.
  • Unlimited use, at your own discretion, vacation policy.
  • 14 paid annual holidays.
  • 5 BetterUp Inner Work days (https://www.betterup.co/inner-work).
  • 5 “Volunteer Days” to give back.
  • Professional development through BetterUp coaching for you and a significant other.
  • 401(k) self contribution.
  • A competitive compensation plan with opportunity for advancement.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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