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  • 09/07/2018 9:17 AM | Anonymous

    U.S. Customs and Border Protection (CBP)

    Location: Washington, DC

    Personnel Research Psychologist (GS-0180). The Personnel Research and Assessment Division within U.S. Customs and Border Protection (CBP) has multiple openings for Personnel Research Psychologists (GS-180-12/13, salary range: $81,548 to $126,062 per year) in its Washington, DC office. Applications will be accepted from Thursday, September 6, 2018 to Tuesday, September 18, 2018.

    The Personnel Research and Assessment Division is a team of Industrial-Organizational Psychologists leveraging expertise in human capital strategies and applied research to make a difference in the safety and security of our Nation.

    Selected applicants will conduct applied research, internal consulting, and data analysis to support innovative testing programs and to design organizational interventions.

    Potential assignments include, but are not limited to:

    • Consulting on human capital issues such as talent management, career paths and workforce development, organizational development, motivation, leadership, and evaluation
    • Designing, developing, and validating employee selection tests and related instruments, including computer adaptive tests and physical ability tests
    • Developing surveys to collect actionable data on a variety of industrial-organizational issues (e.g., job analysis, workload analysis, organizational climate)
    • Conducting organizational studies to develop and implement solutions related to talent management, training design, organizational development, motivation, leadership, and performance evaluation

    The position requires participation in all phases of the process, from problem definition to reporting of results. Strong communication skills are required.

    For more information and to apply:

    Current Federal employees: https://www.usajobs.gov/GetJob/ViewDetails/509951000

    All other applicants: https://www.usajobs.gov/GetJob/ViewDetails/509946700


  • 09/06/2018 9:58 AM | Anonymous

    Personnel Decisions Research Institutes (PDRI)

    Location: Arlington, VA

    PDRI, an SHL Company, is currently seeking an Associate Consultant to join our fast-paced consulting organization.

    PDRI is a premier talent management consulting firm with a 40-plus year history of designing, developing, and implementing customized and innovative solutions to meet complex, sensitive, and unique challenges. We are seeking an entry-level professional who will contribute to human capital projects. This may include facilitating focus groups, workshops and interviews, data collection, data entry, data analysis, review and editing of technical reports, assisting with instrument development (e.g., certification assessments, surveys), gathering resources for and contributing to literature reviews, and writing sections of technical reports for review. The role will include client site project work in the Baltimore, MD area and will entail substantial direct client interaction.

    As part of SHL, we leverage insights from what the best companies do to help both government and private-sector organizations solve their toughest problems. PDRI offers its employees challenging and engaging work, outstanding career growth opportunities, a competitive salary and benefits, generous bonus programs, 401K with matching contributions, a flexible work environment, and opportunities for professional development.

    Typical client engagements include:

    • Developing, validating, and implementing assessment tools and processes, including certification assessments
    • Developing and implementing performance management strategies
    • Developing and implementing career management and skill-building programs
    • Conducting job analyses
    • Designing and validating competency models

    Team members have the opportunity to be part of an organization that has a reputation for high-quality, tailored, end-to-end solutions for clients in the public and private sector. 

    Qualifications

    • Solid critical thinking and writing skills
    • Ability to communicate effectively with clients
    • High level of attention to detail
    • Strong interest in building skills and knowledge in core Industrial/Organizational Psychology topics such as job analysis, assessment development, validation, performance management, and competency modeling
    • Flexibility, enthusiasm, and teamwork skills
    • Bachelor’s degree in a relevant discipline required; persons working towards a graduate degree in Industrial/Organizational Psychology or a closely related field encouraged to apply
    • U.S. citizenship required
    • U.S. Federal TS/SCI Security Clearance preferred

    Please apply directly on our website at https://workforcenow.adp.com/jobs/apply/posting.html?client=PDRI1&ccId=19000101_000001&type=MP&lang=en_US


  • 09/06/2018 9:58 AM | Anonymous

    Personnel Decisions Research Institutes (PDRI)

    Location: Arlington, VA

    PDRI, an SHL Company, is currently seeking an Associate Consultant to join our fast-paced consulting organization.

    PDRI is a premier talent management consulting firm with a 40-plus year history of designing, developing, and implementing customized and innovative solutions to meet complex, sensitive, and unique challenges. We are seeking an entry-level professional who will contribute to human capital projects. This may include facilitating focus groups, workshops and interviews, data collection, data entry, data analysis, review and editing of technical reports, assisting with instrument development (e.g., certification assessments, surveys), gathering resources for and contributing to literature reviews, and writing sections of technical reports for review. The role will include client site project work in the Baltimore, MD area and will entail substantial direct client interaction.

    As part of SHL, we leverage insights from what the best companies do to help both government and private-sector organizations solve their toughest problems. PDRI offers its employees challenging and engaging work, outstanding career growth opportunities, a competitive salary and benefits, generous bonus programs, 401K with matching contributions, a flexible work environment, and opportunities for professional development.

    Typical client engagements include:

    • Developing, validating, and implementing assessment tools and processes, including certification assessments
    • Developing and implementing performance management strategies
    • Developing and implementing career management and skill-building programs
    • Conducting job analyses
    • Designing and validating competency models

    Team members have the opportunity to be part of an organization that has a reputation for high-quality, tailored, end-to-end solutions for clients in the public and private sector. 

    Qualifications

    • Solid critical thinking and writing skills
    • Ability to communicate effectively with clients
    • High level of attention to detail
    • Strong interest in building skills and knowledge in core Industrial/Organizational Psychology topics such as job analysis, assessment development, validation, performance management, and competency modeling
    • Flexibility, enthusiasm, and teamwork skills
    • Bachelor’s degree in a relevant discipline required; persons working towards a graduate degree in Industrial/Organizational Psychology or a closely related field encouraged to apply
    • U.S. citizenship required
    • U.S. Federal TS/SCI Security Clearance required

    Please apply directly on our website at https://workforcenow.adp.com/jobs/apply/posting.html?client=PDRI1&ccId=19000101_000001&type=MP&lang=en_US


  • 09/06/2018 9:56 AM | Anonymous

    Personnel Decisions Research Institutes (PDRI)

    Location: Arlington, VA

    PDRI, an SHL Company, is currently looking for experienced Industrial/Organizational Psychologists to join our fast-paced consulting organization.

    PDRI is a premier talent management consulting firm with a 40-plus year history of designing, developing, and implementing customized and innovative solutions to meet complex, sensitive, and unique challenges. We are seeking experienced Industrial/Organizational Psychologists to lead complex projects and guide, develop and mentor staff performing work on projects. Selected candidates will lead project teams both in developing/implementing custom solutions to meet client needs, and in designing and developing innovative assessment products for the Federal government market. The role will include client site project work in the Baltimore, MD area and will entail substantial direct client interaction. 

    As part of SHL, we leverage insights from what the best companies do to help both government and private-sector organizations solve their toughest problems. PDRI offers its employees challenging and engaging work, outstanding career growth opportunities, a competitive salary and benefits, generous bonus programs, 401K with matching contributions, a stock purchase plan, a flexible work environment, and opportunities for professional development.

    Typical client engagements include:

    • Developing, validating, and implementing assessment tools and processes
    • Developing and implementing performance management strategies
    • Developing and implementing career management and skill-building programs
    • Creating and validating competency models
    • Conducting organizational design projects

    The role will entail serving as a project director, managing both technical and financial aspects of projects in any of the above areas (based on PDRI needs and the experience of the selected candidate), and will include guiding, developing and mentoring staff. The role will require performing hands-on technical work on complex projects. In addition, the role will include designing and developing innovative assessment products for the Federal government market. Finally, the role will include business development responsibilities (e.g., proposal preparation).

    Team members have the opportunity to be part of an organization that has a reputation for high-quality, tailored, end-to-end solutions for clients in the public and private sector. 

    Qualifications

    • Demonstrated ability to successfully manage projects and lead staff performing complex projects
    • Strong research and data analysis skills
    • Outstanding critical thinking and writing skills
    • Outstanding client interaction skills
    • Ability to communicate well and make compelling presentations to customers
    • Strong attention to detail
    • Demonstrated ability to design innovative, practical, technically-sound human capital tools, processes and programs
    • Solid knowledge of core Industrial/Organizational Psychology topics such as assessment development, validation, performance management, and competency modeling
    • Flexibility, enthusiasm, and teamwork skills
    • Master’s degree in Industrial/Organizational Psychology or a closely related field required, Ph.D. preferred; experience requirements vary by position and range from 5 to 15+ years
    • U.S. citizenship required
    • US Federal Security TS/SCI Clearance is preferred

    Please apply directly on our website at https://workforcenow.adp.com/jobs/apply/posting.html?client=PDRI1&ccId=19000101_000001&type=MP&lang=en_US


  • 09/06/2018 9:49 AM | Anonymous

    University of Baltimore

    Location: Baltimore, MD

    The Division of Applied Behavioral Sciences (ABS) at the University of Baltimore invites applications for a full-time tenure track appointment at the rank of assistant or associate professor in Industrial and Organizational (IO) Psychology, to commence Fall semester 2019. 

    The successful candidate will have a strong commitment to teaching and will be prepared to teach graduate level courses in both personnel and organizational psychology, statistics and research methods. The candidate will also teach courses at the undergraduate level, such as Introduction to IO Psychology. The successful candidate will also be prepared to maintain and develop for our graduate students, internship sites and job placement opportunities with private and public sector employers.  Practitioner experience is a plus.

    Candidates must be at least ABD and scheduled for the dissertation defense by the start of the fall 2019 semester.

    For more information about the IO Psychology program in the Division of Applied Behavioral Sciences, please visit http://www.ubalt.edu/iopsychology.

    Please note that electronic applications are required.  Before starting or submitting your application, save the following PDF (preferred format) or Word documents.  Visit www.ubalt.edu/hr for instructions for attaching the following required documents to your application:

    1.    vita
    2.    letter of interest
    3.    names and contact information for three professional references
    4.    1-2 page statement of teaching philosophy
    5.    1-2 page statement of the candidate’s research program
     

    Please submit your application online by Tuesday, October 16, 2018 to receive full priority consideration.

    About University of Baltimore

    The University of Baltimore is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.  The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. We appreciate your interest in our vacancy.  Please review the information shown below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.

    Applicant Instructions: Using Candidate Gateway to View and Apply for UB Vacancies

    The Candidate Gateway system serves as your connection to the University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UB’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.

    Applications shall be submitted through our applicant portal. Please click on the following link for details on how to apply (or http://www.ubalt.edu/about-ub/offices-and-services/human-resources/jobs-at-ub.cfm?&posting=1336).


  • 09/02/2018 5:54 PM | Anonymous

    Infoscitex

    Location (Desired): Dayton, OH

    A description of the work:

    • Identify factors that affect operator aptitude requirements in jobs involving high levels (i.e., peer-to-peer) of human machine teaming (e.g., technology, mission objectives, working conditions), especially those with high levels of automation and autonomy
    • Identify entry-level aptitude requirements (skills, abilities, and other characteristics [SAOCs]) for jobs with high levels of human-machine teaming, autonomy, and automation
    • Determine which of these critical entry-level SAOCs can be measured by existing DOD tests, and where additional assessment methods should be developed
    • Conduct studies to examine the relationships between identified critical entry-level SAOCs and performance on tasks requiring high levels of human-machine teaming (i.e., peer-to-peer teaming)

    Desired qualifications:

    • Demonstrated experience in managing large-scale behavioral and social science applied research efforts, preferably in a military environment.  These may include personnel test development and validation, development of personnel learning systems, personnel policy research, and development of organizational (e.g., unit, team) effectiveness measures
    • Specialized experience/expertise in:
      • Analytical project development from inception to conclusion
      • Providing guidance and direction
      • Management  and control of funds and resources
      • Managing contracts
      • Employee selection practices (following standards and procedures as required by Department of Defense Federal Acquisition Regulations (DFARS) Clause 252.235-7004 and Department of Defense Instruction (DoDI) 3216.02 Paragraph 4)
    • Ph.D. in related scientific/technical fields (e.g. Psychology, Human-Systems Integration, and Human Factors)

    The work can probably be done at any of their locations (see https://www.dcscorp.com/locations/), but desired location would be Dayton, OH.

    Anyone interested should reach out directly to the hiring manager, Kyle Behymer, at kbehymer@infoscitex.com or 937-713-7197. 

     
  • 08/25/2018 7:43 PM | Anonymous

    ICF

    Location:  Arlington, VA

    ICF is growing and we seek an Organizational Change Management (OCM) and Communications Specialist to support a large, business analysis and management support services contract within a Chief Information Officer (CIO) organization. This position will be located in Arlington, VA with local travel.

    The ideal candidate will work with a team of technical architects and Subject Matter Experts (SMEs) to:

    • Develop an OCM strategy and roadmap to improve adoption of IT initiatives
    • Provide training, improve communications and mentor project teams to increase the adoption of IT initiatives
    • Draft global email announcements, design promotional materials, prepare/conduct briefings, and help develop training materials
    • Manage development and execution of communications materials, such as fact sheets, job aids, instructional guides, Web content, briefings, and presentations
    • Support the project team to develop stakeholder/partner outreach and engagement efforts to obtain awareness, understanding, buy-in, and support
    • Work with multiple team members to recommend, develop, and implement OCM strategies
    • Conceptualize, coordinate, and prepare client-ready products that meet both company and client standards and needs
    • Support the design, development, implementation, and revision of project plans and adhere to established timelines

    Experience:

    • 3+ years of professional work experience
    • Experience and knowledge of change management principles, methodologies, and tools
    • Demonstrated experience producing organization-wide communications and communication strategies
    • Experience working for government as a consultant or similar environment
    • Ability to obtain and maintain a federal government security clearance
    • Bachelor's degree

    Preferred Skills/Experience:

    • Experience leading communications activities for organizational IT initiatives
    • Familiarity with continuous improvement and project management approaches, tools, and phases
    • Familiarity with agile software development methods and practices

    Professional Skills/Experience:

    • Analytical skills and the ability to provide insight into project progress
    • Excellent verbal, interpersonal, and written communication skills to include experience with developing and delivering presentations, editing, and proofreading
    • Ability to explain complex technical concepts in an easily understandable written format
    • Demonstrated client relationship skills working in a dynamic client environment 
    • Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, and Visio)

    Working at ICF

    Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICF—together for tomorrow

    ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation and Gender Identity)

    Pay Transparency Statement: For more information, please click here: https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf



  • 08/06/2018 8:13 PM | Anonymous

    BetterUp

    Location: Remote

    At BetterUp, we believe it takes two people to develop great leaders: an individual who's ready for new challenges and a world class coach. Our innovative approach helps employees at all levels in their organization find more meaning and satisfaction in their roles to do their best work. Our product was developed by a team of behavioral scientists, researchers, and technologists and we’re transforming the way companies approach leadership development. We have a passion for our mission and people who thrive at our organization are inspired by our coaches and the value we contribute to the workforce.

    BetterUp is currently seeking a senior, innovative, experienced, and highly trained behavioral scientist passionate about self-discovery and unlocking human potential through coaching. BetterUp’s Director of Assessments will work with other social scientists, data scientists, and product managers to develop and enhance our assessments and talent development solutions. The leader will manage the development, validation, and maintenance of assessments that are simultaneously innovative, sophisticated, practical, efficient, and impactful.
    This is a great role for someone who is wants to build, consult, collaborate, innovate, and make a significant impact in a fast-paced, scrappy, startup environment. At BetterUp you’ll have the opportunity to work side by side with talented, motivated, and intellectually stimulating colleagues who thrive on helping organizations solve their most pressing behavioral business challenges.

    Key Responsibilities

    Strategic Leadership

    • Actively monitor cutting-edge assessment trends and proactively anticipate needs of the marketplace
    • Sustain a thorough understanding of company capabilities and experience, and formulate ideas for transitions to new areas of organizational and personal capability
    • Actively monitor activities of competitors and helping formulate strategic plans
    • Identify workable and persuasive solutions to the most complex client needs
    • Provide the strategic direction and coordination of activities related to the creation, production, quality control, and distribution of assessments, training, and marketing materials
    • Conceive of and execute strategies that prompt repositioning and reaction by competitors
    • Foster the organization's visibility among current and potential clients

    Technical Leadership

    • Establish item bank system. Create, maintain, and edit items and assessments. Serve as the resident “approver” of items and scales prior to being deployed to production use.
    • Develop and apply expertise in multiple technical areas relevant to the business (e.g., noncognitive measurement, psychometrics, data analysis, individual differences, training, organizational development, performance management)
    • Develop and apply expertise with technology concepts and applications related to assessment, database design, data management and visualization, advanced analysis techniques, and some proficiency with newer programming languages (e.g., R, VB, Java, Python)
    • As the analytics agenda of the team develops, work in a number of areas including organizational analytics, network analytics, predictive analytics and NLP, advanced recruiting tools, surveys, automated reporting and metrics, and external HR technology.
    • Recommend changes in assessment content and processes, based on research findings and feedback from internal and external stakeholders.
    • Survey literature for changes in practice that affect assessment scale/item content, assessment development, and item bank maintenance.
    • Monitor item banks to ensure new content is filling gaps.
    • Serve as a source of expert guidance to other staff on specific technical areas (e.g., HIPAA and EEOC issues, advanced analytic techniques, job knowledge tests, IRT, validation techniques and guidelines)
    • Help ensure the overall quality of the company’s work and promote positive reputation with clients
    • Develop and maintain a reputation within the scientific and/or professional community for a program of research or area of expertise, and produces innovative research or techniques that can be replicated and marketed to new clients

    Project work

    • Independently direct or provide oversight for the most complex, difficult, and challenging projects
    • Manage multiple challenging projects simultaneously
    • Engage senior leaders as advocates and enablers to ensure projects achieve desired business outcomes

    Staff Management

    • Serve as a role model of professionalism and respect, valuing divergent opinions and diversity
    • Work collaboratively across team, group, and department boundaries, and puts organizational interests above own or team interests and willingly provides assistance to others when needed
    • Direct the work of and mentor project staff, provide coaching and feedback to improve product quality and staff skills
    • Effectively assign and monitor staff work on projects and provides guidance to ensure quality results

    Internal/External Client Interaction:

    • Provide product support services to internal staff, development partners, AEs, and others for issues surrounding the use, and the reliability and validity of assessment solutions.
    • Serve as a key point of contact for internal stakeholders and take responsibility for fully managing relationships, including helping to define needs, negotiate requirements and changes in scope, and ensure excellent customer service. This will occasionally include external clients as well.
    • Develop effective and productive relationships with key internal stakeholders and external clients
    • Make effective presentations to internal and external audiences (including clients and the professional community)

    Skills / Experience

    • PhD in I/O Psychology, Educational Psychology or related area
    • Demonstrated expertise in research/consulting work as evidenced by publications in peer-reviewed journals, books/book chapters, conference presentations, history of successful product development and client engagements
    • 10 years post-academic consulting/research/operational testing experience
    • Vision: The ability to connect day-to-day activities, projects, and tactics with broader ramifications for company and client strategy, operations and business processes.
    • Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver exceptional client experiences, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work.
    • No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team. A general desire to contribute, without attachment to any one specific outcome other than the success of our clients and BetterUp.

    Benefits

    We provide amazing benefits, but if you ask the team, they’ll tell you that the greatest benefit we offer employees is an incredibly meaningful mission and transformative work.

    • Full coverage medical, dental and vision insurance
    • Unlimited use, at your own discretion, vacation policy
    • 14 paid annual holidays
    • 5 BetterUp Inner Work days (https://www.betterup.co/inner-work)
    • 5 “Volunteer Days” to give back
    • Professional development through BetterUp coaching for you and a significant other
    • 401(k) self contribution
    • A competitive compensation plan with opportunity for advancement

    BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Apply here: https://www.betterup.co/jobs/?gh_jid=1254328

  • 08/01/2018 4:49 PM | Anonymous

    Government Employees Insurance Company (GEICO)
    Talent Acquisition & Onboarding

    Location: Washington, DC

    Ready to make an impact? If so, read on!

    GEICO is one of the nation’s largest and fastest-growing auto insurers. Our company is a household name known for its clever marketing, low rates and outstanding customer service. As a wholly owned subsidiary of Berkshire Hathaway, we've been consistently rated superior for financial strength.


    Job Duties & Responsibilities:

    Are you a talented, experienced I/O professional ready to join GEICO's team of Industrial and Organizational Psychologists?  Based in the corporate office in the Washington, DC metro area, this group develops, validates, and implements employee selection tools to enhance GEICO's ability to hire the best qualified candidates. 

    As a Selection Systems Analyst, you will not only develop and validate selection tools, but you'll also ensure effective execution by training associates from across the country to effectively administer our hiring process.

    Your main responsibilities will include:

    • Designing, developing, and implementing company-wide employee selection tools used during GEICO’s hiring process for new sales, customer service, and claims associates. Selection tools include interviews, assessments (personality, bio-data, critical thinking, computer skills, etc.) and work samples
    • Analyzing selection process results and reporting on those results to management, at both a corporate and regional level
    • Serving as a subject matter expert in the area of selection, and providing professional support and guidance to internal customers regarding selection issues
    • Training and coaching human resource managers and hiring teams within 12 regional call centers on employment law issues, effective interviewing techniques and use of selection tools 
    • May require 10-15% travel to our regional offices

    The ideal applicant will have:
    1-3 years of hands-on experience working to develop and validate selection instruments. This is a highly analytical position that requires a unique skill set of excellent data analysis, technical communication, and interpersonal skills.

    Would you like to be part of our innovate team? If so, read on!

    Candidate Qualifications: 
    • Advanced degree in I/O psychology
    • 1-3 years’ experience working directly in an applied setting designing, implementing, and/or validating employee selection tools
    • Background in or advanced coursework in employee selection, and knowledge of relevant employment law
    • Proficiency with SPSS and/or SAS and Excel
    Interest in this opportunity? Please apply directly on the GEICO Careers websitehttps://geico.referrals.selectminds.com/jobs/selection-systems-analyst-i-7955
  • 07/29/2018 3:11 PM | Anonymous

    Department of Homeland Security, Immigration and Customs Enforcement

    Location: Washington, DC

    The Office of Human Capital (OHC) is seeking applicants to the position of Chief of the HR Services Unit (GS-0201-15).  This is an OHC headquarters position with a duty station of Washington, D.C.

    As Chief of the HR Services Unit, this position is responsible for oversight of the OHC service centers and ensuring agency and customer priorities are efficiently carried out by service center teams. This position reports to the SES Deputy Chief Human Capital Officer for Operations. Specifically, this position performs the following duties:

    • Provides administrative and technical supervision to managers who furnish Title 5 HR services and offer authoritative guidance on difficult, unusual, or unprecedented circumstances arising from diverse HR issues;
    • Provides expert level guidance to the managers who execute Title 5 HR programs for recruitment, placement, position management and classification, information systems management, payroll, retirement, benefits, and support services;
    • Resolves bottlenecks in the efficient delivery of Title 5 HR services by developing goals and performance metrics for ICE's HR service centers, using data and metrics to track progress toward goals and make adjustments as necessary to ensure success;
    • Serves as senior subject matter expert in Title 5 HR operations ensuring service centers make use of the full range of tools and authorities to meet agency and customer objectives; and
    • Serves as nexus between OHC HQ leadership, HQ customer representatives, and the service centers ensuring agency and customer strategic HR priorities are translated into tactical execution in the service centers.

    Applicants must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-14 level in the Federal service that included experience such as:

    • Serving as senior subject matter expert in Title 5 HR operations ensuring service centers make use of the full range of tools and authorities to meet agency and customer objectives;
    • Identifying and resolving bottlenecks in the efficient delivery of Title 5 HR services, including developing, implementing, and tracking organizational performance metrics to measure operational success;
    • Interacting with customers to set goals and ensuring goals are successfully executed by subordinate employees;
    • Evaluating operations for quality and quantity of work, regulatory compliance and effectiveness of service to management and employees; and
    • Serving as nexus between leadership, customer representatives, and service centers ensuring headquarters goals and priorities are efficiently and accurately executed in the service centers.

    To learn more or to apply, please consult the vacancy announcement on USA Jobs.  This announcement opens on July 30 and closes on August 10.


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